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Terms of service

By using this website or placing an order, you agree to these terms. If you do not agree, please do not use our services.

Last updated 19 April 2026

These terms govern your use of the QADDUS Collection website and the purchase of products from us. “QADDUS”, “we”, and “us” refer to the business operating this store.

Eligibility

You must be legally able to enter a contract in your jurisdiction. If you order on behalf of a company, you confirm you are authorised to bind that company.

Products and pricing

  • Descriptions, images, and measurements are provided in good faith; slight variations in colour or texture may occur with natural materials.
  • Prices are shown in the currency indicated on the site and may change before we accept your order. Taxes or duties may apply based on your location.
  • Availability is not guaranteed until checkout is completed and confirmed.

Orders

  • When you place an order, you offer to buy at the stated price. We may accept or decline orders (for example, due to stock, errors, or suspected fraud).
  • You are responsible for accurate contact and delivery details. We are not liable for delays or loss caused by incorrect information.
  • An order reference or confirmation email does not override our right to cancel if the product is unavailable or mispriced, in which case we will notify you and refund any payment taken as applicable.

Payment

Available payment methods are shown at checkout. For cash on delivery, payment is due when the order is delivered according to our delivery partner’s process. Future online payment options will be described when enabled.

Shipping and risk

Delivery timelines and fees are described in our Shipping & returns policy. Risk of loss passes to you when the carrier records delivery or according to applicable carrier terms.

Returns and exchanges

See our Shipping & returns policy for eligibility, time limits, and how to start a return.

Intellectual property

All content on this site (including text, images, logos, and design) is owned by QADDUS or its licensors. You may not copy, scrape, or reuse it for commercial purposes without permission.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability for any claim related to a product or these terms is limited to the amount you paid for that product (or a reasonable cap where the law sets one). Nothing in these terms excludes liability that cannot be excluded under applicable law.

Disclaimer

The site is provided “as is”. We strive for accuracy but do not guarantee uninterrupted or error-free operation.

Indemnity

You agree to indemnify us against claims arising from your misuse of the site, breach of these terms, or violation of third-party rights, to the extent permitted by law.

Governing law & disputes

These terms are governed by the laws of the jurisdiction where QADDUS is established, without regard to conflict-of-law rules. Courts in that jurisdiction have exclusive jurisdiction unless mandatory consumer protection laws in your country give you a non-waivable right to sue elsewhere.

Changes

We may update these terms. The “Last updated” date will change; continued use of the site after changes constitutes acceptance where the law allows.

Contact

Questions about these terms? Reach us via Contact.